Track and Tracing
If you need to tracing an order on the carrier website, you can follow these instructions:
BARTOLINI (Italian shipment)
- Website: http://www.brt.it/
- Search shipment: Tracing Bartolini. Insert the shipment number in “Customer Parcel ID”
- Delivery times: Monday to Friday from 8:30 to 18:30
- Telephone number (pay to call): use this link to find the affiliate number
- Contact times: time is available on the website at the affiliate page
DHL (National and International shipment)
- Website: www.dhl.it.
- Search shipment: Tracing DHL.
- Delivery times: Monday to Friday from 8:00 to 18:00
- Telephone number (pay to call): 199 199 345
- Contact times: Monday to Friday from 8:00 to 19:00. After 19:00 an electronic automatic system will assist you.