Track and Tracing

If you need to tracing an order on the carrier website, you can follow these instructions:

BARTOLINI (Italian shipment)

  • Website: http://www.brt.it/
  • Search shipment: Tracing Bartolini. Insert the shipment number in “Customer Parcel ID”
  • Delivery times: Monday to Friday from 8:30 to 18:30
  • Telephone number (pay to call): use this link to find the affiliate number
  • Contact times: time is available on the website at the affiliate page

DHL (National and International shipment)

  • Website: www.dhl.it.
  • Search shipment: Tracing DHL.
  • Delivery times: Monday to Friday from 8:00 to 18:00
  • Telephone number (pay to call): 199 199 345
  • Contact times: Monday to Friday from 8:00 to 19:00. After 19:00 an electronic automatic system will assist you.